Shipping policy

Complete Step offers FREE SHIPPING for all orders over $175. A $10 Flat rate charge applies for orders under $175 posted anywhere in Australia.

DELIVERY POLICY - ONLINE PURCHASES

Complete Step ships all orders via Australia Post

Should for any reason a product not be available, we shall contact you either by phone or email prior to shipping to discuss various options. Shoes that are in-stock will be dispatched within 2 business days.

In addition, please add a few days for Australia Post to ship and deliver your order. Standard delivery may take longer to Western Australia, Northern Territory, Tasmania and to other rural areas.